Water Softeners

Treat your skin, clothes, and appliances to the soft water they deserve.

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The benefits of a water softener

You can take control of the quality of water you and your family use in your home by upgrading to a new water softener system by Cross Heating & Air Conditioning.

There are many benefits to having a new, efficient water softener, including:

  • Softer skin
  • Longer lasting appliances
  • Cleaner, brighter laundry
  • Reduced scale and build-up on water appliances
  • Lower heating costs
  • Reduced soap usage

From dried-out skin to yellow rings and build-up in toilets, sinks, and showers, a new water softener can help get rid of it all!

Signs you need a new water softener

A poorly functioning water softener can have a negative affect on your health and your home. There are many telltale signs that the water softener in your home isn’t operating properly.

Here are some signs to look out for that will indicate whether or not you need a new water softener:

  • Scale buildup on appliances
  • Dry skin
  • Clothes are losing colour quickly
  • Stains in sinks and bathtubs
  • Plumbing is constantly in need of repair
  • Rising water bill
  • Glasswear is brittle and damages easily

If you have any questions about your water softener, we’re here to help.

Ask Us About Water Softeners
Novo Water Conditioning Products Logo

We carry Novo products

We’re proud to work with Novo Water Conditioning Products — a company that manufactures high-quality water conditioning products in Canada.

Why Choose Cross?

When it comes to keeping your home comfortable, you want to work with a company that you can trust and has a great reputation in your community and across the industry. That’s why Cross has made a commitment to excelling in the following areas to help serve you better:


We’re proud of our 5.0 rating on Google and a 4.6 rating on Facebook — it demonstrates the professionalism and knowledge of our exceptional team of technicians.

100% Satisfaction Guarantee

We work hard to ensure that all our customers are 100% satisfied with the quality of service they receive from our team. It’s our guarantee!


We’ve been serving Southwestern Ontario with quality HVAC services since 1987. The Cross Heating brand is associated with quality: from our installs to our repairs to our customer service.

Our People

You can count on our highly-skilled technicians and installers, knowledgeable sales team, and friendly office staff to ensure that you are an informed and satisfied customer.


We sell equipment from well-established and reputable manufacturers. We have the right equipment and best solutions available, so you never have to compromise on comfort, price, or reliability.

Tools & Training

We continually invest in our team to ensure that they have the specialized tools they need to do their job. Our employee training ensures that everyone that works for Cross Heating is always learning and improving their ability to repair and install your HVAC and water equipment.


We are members of HRAI, BIA, Chamber of Commerce, and the College Program Advisory committee. We believe it’s important to strongly support the HVAC industry, local businesses, and area schools to ensure that everyone in our community prospers.


We believe in volunteering and sponsoring community groups and teams. Giving back in our communities provides others with opportunities to help our community flourish.

If you’re looking for a water softener in Elmira, Guelph, Kitchener, Cambridge, Waterloo, Stratford, Listowel, Hanover, Kincardine, and nearby areas, make sure to reach out!

Contact Cross Heating Today >>