Have you ever been in the unfortunate position of having to make a major decision about your home without feeling confident about it? Perhaps you can recall a time when your furnace failed in the winter and you weren’t sure if it was best to repair or replace it. In many cases, homeowners want to mull over this decision or discuss it with their partners. Whatever your reason or circumstance might be, you are not alone and that’s why we’ve created the No Regret Repair.
A study done in the UK concluded that 88% of people experience buyer’s remorse at some point in their lifetime.
Buyer’s remorse is an emotional experience of regret, guilt, and negativity after making a purchase regarded as unnecessary.
We are the first to admit that equipment failures always seem to happen when you’re least expecting them.
At Cross Heating & Air Conditioning Ltd., we understand how uncomfortable and overwhelming an emergency repair situation can be. We believe that you should have the option to make up your mind without the stress of a situation that requires you to make a decision on the spot.
This is why we have implemented the Cross Heating & Air Conditioning Ltd. No Regret Repair.
How the program works
Our program offers you the flexibility to purchase a new furnace after you’ve had it repaired and we’ll deduct the full or partial cost of your repair if you purchase a new furnace within 14 days.
Here’s how it works: If the repair is under $500, we will credit the complete repair. Should the repair be over $500, we will credit ½ the cost of the repair or $500 — whichever is greater.
If the repair cost was $750, you will receive a $500 credit towards your new furnace purchase. If the repair cost was $1200, your credit is 600.
Designed to have your back and keep you out of the cold, the No Regret Repair is our guarantee to help you make the best decision with no buyer’s remorse.
If you have more questions about furnace repairs or replacements, or questions about the Cross Heating & Air Conditioning Ltd. No Regret Repair promise, you can contact us here to learn more.