Don’t Get Left in the Cold

Furnaces keep our homes comfortable and warm in the winter months. But what do you do when your heater isn’t doing its job? You need expert repairs when they matter most—our team at Cross Heating & Air Conditioning is fully certified and trained to repair the heat in your home.

We have performed thousands of furnace repairs around the Guelph, Kitchener, Waterloo, Listowel, and Hanover areas.

To make sure you’re not left out in the cold, we offer scheduled and emergency repairs. Our team values your time, so we’ll schedule a day and let you know when we’re on our way.

Get Your Furnace Fixed

Feel the Warmth

With our scheduled and emergency repairs for natural gas or propane furnaces and boilers, our expert technicians will expertly and honestly assess your needs and provide an upfront estimate with a timely repair schedule. Whether you need repairs done in the future or face an immediate issue, our team will respond swiftly.

Protect your HVAC system by hiring a trained technician with expert knowledge in furnace repair. All of our repairs come with our 90-day warranty and 100% Satisfaction Guarantee.

Do You Need Furnace Repair?

Your furnace may stop working, making it obvious that a repair is needed to restore the heat in your home, or there may be other signs that you require a repair. Keep your home warm in the colder months by watching for these issues. In any case, turn your furnace off and contact us.

Burning or Odd Smells

If your furnace smells odd or like it’s burning, there could be trouble with your blower or airflow.

You Smell Gas

If you smell gas in your home, don’t try to fix this on your own. If the gas smell is powerful, exit your home and call 911 to report it.

Loud or Odd Noises

Turn off your furnace and contact us if it is making loud or odd sounds. This could be a sign of a serious problem that could lead to failure.

Something Doesn’t Seem Right

There are other signs that your furnace may need repairs. If you’re unsure if your furnace is performing properly, let us know and we can diagnose your issue.

Why Choose Cross for Your Furnace Repairs?

When you choose a furnace repair company, you want one that is trustworthy, reliable, and provides you with all of your options. Cross Heating & Air Conditioning technicians are trained directly by the brands we carry, ensuring they are experts in heating and repairs.

Honest Pricing

When our technicians arrive at your home, they will do a complete assessment of your furnace and provide you with an upfront, detailed quote. We will only complete the work after your approval, and there are never any hidden fees or surprises.

We Value Your Time

You don’t have to wait around at home all day for us to show up. We will schedule your repair on a day that works best for you and update you via phone, text, or e-mail to let you know when we’re on our way.

All-Star Service

Our technicians and team uphold themselves to the highest standards. Check out our reviews on Facebook and Google to learn for yourself.

Lifetime Workmanship

All of our products come with a lifetime workmanship warranty—we will repair your unit free of charge if anything was wrong with our work.

100% Satisfaction

We want you to be completely satisfied with our service. If we can’t make your installation right for you within a year, we will refund your full payment.

No Regret Repairs

You don’t have to worry about the cost of repairs if you purchase a new furnace or AC unit within 14 days of your repair. We will deduct the full or partial cost of your repairs from your purchase total.

Partnerships With Manufacturers

Our technicians are fully trained and supported directly by the manufacturers of the equipment and parts we install and service. These partnerships ensure you’re getting top-tier service.

Strategic Memberships

We believe in the importance of supporting the HVAC industry, local businesses, and local students in providing opportunities that are significant to our community. We are members of Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI), local Business Improvement Areas (BIAs), local Chambers of Commerce, and Ontario College Program Advisory Committees to support this endeavour.

Award-Winning Team

In recognition of our unwavering commitment to the quality of our trade, we were awarded the verified Homestars Best of Award in 2022.

Fix Your Furnace

Don’t wait until the cold Ontario winter sets in. Make sure you have heat in your home before you need it. Call Cross Heating & Air Conditioning to have your furnace repaired before a small problem turns into a big one, or call us for emergency repairs when you need it most.

What We Do


Keep your home cool throughout the summer months by making sure your air conditioner is working its best.

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Keep your home warm and cut energy costs with boiler installations and repairs to ward off that Ontario chill.

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Water Heaters

Hot water you can count on every time you turn on the tap. We’ll help you find the right water heater solution for your home.

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Is your furnace equipped for winter? We do repairs, maintenance, and installations to keep your home comfortable.

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Indoor Air Quality

Find the perfect balance of quality air in your home with our wide range of products that will help you breathe easier.

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Heat Pumps

You can lower your utility bills and keep your home temperature comfortable with the help of our heat pumps.

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Why Choose Us







Guarantees & Warranties

No Regret Repair

No Regret Repair

If you need to purchase a new furnace or air conditioner within 14 days after your repair, we can deduct the full or partial cost of your repair from the purchase price.

Cross Advantage Program

Cross Advantage Program

Our advantage program works within your heating or air conditioning warranties, provides regular maintenance, and helps detect small problems before they turn into big headaches.

Manufacturer Warranties

Manufacturer Warranties

We offer products from many reputable manufacturers who warranty their equipment. We will make sure you have all of the information you need specific to your product.

Free Consultations

Free Consultations

Our no-stress, no-obligation consultations are a free conversation between you and our team. We will help you determine your best solutions for heating and air conditioning.


Our Location

Visit Us

We have 3 locations to serve you in Waterloo, Listowel, and Hanover. Our friendly technicians are available to meet your heating and cooling needs.

Hours of Operation

Monday – Friday: 8am – 7pm
Saturday & Sunday: 10am – 5pm

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Our Location
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