Water Heaters in Waterloo, Listowel, & Hanover

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Nothing Beats Hot Water

At Cross Heating & Air Conditioning, we know how important hot water is. You use it every day for taking a nice warm bath or shower, washing your dishes, and doing your laundry. There’s nothing worse than being the last one to shower and finding out you’re having an icy start to your day—especially in the winter.

On-Demand Tankless Hot Water

Some homes are best suited for a tankless water heater. Tankless systems provide instant, hot H20 and can accommodate any sized home. Our experts will get to know your hot water needs and help you decide if a tankless system is best for your home.

Benefits of a Tankless Water System:

● Endless supply of hot water
● Take up less space (units are about the size of a suitcase)
● Higher efficiency rating (about 98%!)
● Typically last longer

Cross is proud to partner with Navien to make sure every tankless water heater we install meets our lofty standards. Navien continues to be recognized as one of the world’s Green Leaders in water heater technology.

Get Reliable Warmth

Natural gas, propane, and electricity can all be used to heat the water in your home. When your hot water becomes short-lived or unreliable, it’s time to make a change. 

Cross Heating & Air Conditioning carry tank and tankless/on-demand water heaters from trusted manufacturers like John Wood, Rheem, Navien, and AO Smith.

The best part? Our expert technicians receive training from the manufacturers on the products we install and service. So you know our team will be doing their best work.

Are You Renting Your Water Heater?

We can help you break away from renting your water heater and help set you up with a heater that is best suited for you and your home. We offer flexible financing and industry-leading 10-year parts and labour guarantee to ensure your water stays hot when you need it. In many cases, we can remove and return your rental tank free of charge.

Dependable Hot Water

You shouldn’t have to suffer through cold showers just because you were last to wake up. Talk to the pros at Cross Heating & Air Conditioning about hot water options for your home.

Why Choose Us







Guarantees & Warranties

No Regret Repair

If you need to purchase a new furnace or air conditioner within 14 days after your repair, we can deduct the full or partial cost of your repair from the purchase price.

Cross Advantage Program

Our advantage program works within your heating or air conditioning warranties, provides regular maintenance, and helps detect small problems before they turn into big headaches.

Manufacturer Warranties

We offer products from many reputable manufacturers who warranty their equipment. We will make sure you have all of the information you need specific to your product.

Free Consultations

Our no-stress, no-obligation consultations are a free conversation between you and our team. We will help you determine your best solutions for heating and air conditioning.



Our Location

Visit Us

We have 3 locations to serve you in Waterloo, Listowel, and Hanover. Our friendly technicians are available to meet your heating and cooling needs.

Hours of Operation

Monday - Friday: 8am - 7pm
Saturday & Sunday: 10am - 5pm


  • 483 Conestogo Rd Unit 1B
  • Waterloo, ON N2L 4C9


  • 813 Main St W
  • Listowel, ON N4W 1B4


  • 214 10th St #3
  • Hanover, ON N4N 1N7
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