No Regret Repair Policy in Waterloo, Listowel, & Hanover

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Make decisions with confidence

No Regret Repair by Cross Heating & Air Conditioning helps you make decisions about repairing your furnace and A/C unit with peace of mind.

The last thing we want as your trusted name in HVAC services is for you to feel uncomfortable about a decision you made when it came to repairing your HVAC system.

If you purchase a new furnace or A/C unit within 14 days of your repair, we’ll deduct the full, or partial, cost of your repair from your purchase total.

Designed to have your back and keep you out of the cold, the No Regret Repair program by Cross is how we guarantee that our customers can make the right choice for their home’s HVAC needs.

To learn more about No Regret Repairs, click here.

The flexibility of Cross Heating's No Regret Repairs will allow you to:

  • Do more research
  • Speak to another decision-maker in your home
  • Eliminate buyer's remorse

Cross is a name you can trust

We strive to provide unparalleled service to you, our neighbours. From honest advice to transparent billing, our expertly-trained staff will make you feel happy that you chose to work with Cross.

Our humble beginning in Listowel in 1987 has grown and expanded to serve homes in Elmira, Guelph, Huron County, Kitchener, Waterloo, and Wellington County.

To get honest, expert answers to your HVAC questions, don’t hesitate to call us today.

Why Choose Us







Guarantees & Warranties

No Regret Repairs Mean Less Guesswork When Choosing How to Proceed with Your Heating Repair or Replacement

No Regret Repair

If you need to purchase a new furnace or air conditioner within 14 days after your repair, we can deduct the full or partial cost of your repair from the purchase price.

Cross Heating & Air Conditioning Advantage Plan Offers Regular Maintenance and Discounts

Cross Advantage Program

Our advantage program works within your heating or air conditioning warranties, provides regular maintenance, and helps detect small problems before they turn into big headaches.

Cross Heating & Air Conditioning Manufacturers' Warranties

Manufacturer Warranties

We offer products from many reputable manufacturers who warranty their equipment. We will make sure you have all of the information you need specific to your product.

Free Heating and Cooling Consultations with Cross Heating & Air Conditioning

Free Consultations

Our no-stress, no-obligation consultations are a free conversation between you and our team. We will help you determine your best solutions for heating and air conditioning.



Our Location

Cross Heating & Air Conditioning Sales and Service Team

Visit Us

We have 3 locations to serve you in Waterloo, Listowel, and Hanover. Our friendly technicians are available to meet your heating and cooling needs.

Hours of Operation

Monday - Friday: 8am - 7pm
Saturday & Sunday: 10am - 5pm

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