Water Softeners in Waterloo, Listowel, & Hanover

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Feel the Softness Water Can Offer

Hard water can affect the softness of your skin and clothing and cause your appliances to live a shorter life.

Get the soft water you deserve with a water softener from Cross Heating & Air Conditioning. We carry high-quality products that will make a difference in your home.

We’re Proud to Partner with Novo

Cross is proud to install water softener systems manufactured by Novo Water Conditioning Products, an industry leader in efficiency, quality and innovation.

High-Quality Products

Cross Heating & Air Conditioning carries the best products for your home, so you can rest easy knowing that our manufacturer-trained technicians put in quality systems that will stand the test of time.

Our water softeners are by Novo, a Canadian water-conditioning product that will help fend off hard water throughout your home.

Why Install a Water Softener?

A new water softener works efficiently with the appliances and systems in your home to deliver consistent, soft water that will minimize the harsh effects of hard water.

Here are a few benefits water softener systems can offer you and your home:

  • Softer skin, reducing dryness, and helping you maintain moisture
  • Increasing the lifespan of your water appliances, like the dishwasher and laundry machine
  • Cleaner laundry and brighter whites and colours
  • Less buildup of scale around faucets and on appliances
  • Lower heating costs
  • Reduces the need for extra soap to feel clean
  • Reduces yellowy rings on toilets, sinks, and bathtubs

Signs You Need a Water Softener

If you’re still not sure about whether or not you should have a new water softener installed in your home, look for some of the signs your water may be telling you:

  • Scale (white) buildup on your appliances and around faucets
  • Chronic dry skin problems
  • Clothing and textiles are fading or losing colour quickly
  • Yellowy stains in sinks and bathtubs
  • Plumbing is constantly in need of repair or service
  • Your water bill is increasing
  • Your glassware (like cups) is brittle and damages easily

You can call the professionals at Cross Heating & Air Conditioning at any time to have a conversation about your water softener options. We’re here to make sure you have all of the information you need to make a decision that’s best for you and your home. Talk to us today.

Why Choose Us







Guarantees & Warranties

No Regret Repairs Mean Less Guesswork When Choosing How to Proceed with Your Heating Repair or Replacement

No Regret Repair

If you need to purchase a new furnace or air conditioner within 14 days after your repair, we can deduct the full or partial cost of your repair from the purchase price.

Cross Heating & Air Conditioning Advantage Plan Offers Regular Maintenance and Discounts

Cross Advantage Program

Our advantage program works within your heating or air conditioning warranties, provides regular maintenance, and helps detect small problems before they turn into big headaches.

Cross Heating & Air Conditioning Manufacturers' Warranties

Manufacturer Warranties

We offer products from many reputable manufacturers who warranty their equipment. We will make sure you have all of the information you need specific to your product.

Free Heating and Cooling Consultations with Cross Heating & Air Conditioning

Free Consultations

Our no-stress, no-obligation consultations are a free conversation between you and our team. We will help you determine your best solutions for heating and air conditioning.



Our Location

Cross Heating & Air Conditioning Sales and Service Team

Visit Us

We have 3 locations to serve you in Waterloo, Listowel, and Hanover. Our friendly technicians are available to meet your heating and cooling needs.

Hours of Operation

Monday - Friday: 8am - 7pm
Saturday & Sunday: 10am - 5pm

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