From Our Family to Yours
Cross Heating & Air Conditioning has made a name for itself in Ontario over the years. Brad Cross began a commitment to keeping people’s homes comfortable in Listowel, ON in 1987. What started as a one-man show has grown to employ technicians across the province with trucks on the ground every day.
We’re proud to have expanded our operations across Elmira, Guelph, Huron County, Kitchener, Waterloo, and Wellington County. What hasn’t changed is respecting the small-town values that made Cross Heating & Air Conditioning a success in the first place: hard work, friendly service, and reliability.
When you’re having heating or air conditioning troubles, we’re here to help you repair, maintain, or replace equipment. So remember: Don’t get angry. Get Cross.
Our Training
Our experts are certified technicians who have learned from the best. Our team receives training directly from the manufacturers of the products we offer, so we have the best understanding of everything we offer to you.
We don’t have to train them to be so friendly—they’re naturally those kinds of people.
We look for trustworthy technicians to join our team, and we enjoy employing the best people from our communities. When you call Cross Heating & Air Conditioning, you’re calling local people who live, work, and play here.
Our Team
Brad Cross
Owner
Jason Kennedy
Customer Experience Manager
Melissa Kennedy
Customer Service Representative
Shelley Sebastian
Office Manager
Jeff Payne
Sales Manager
Bill Scott
Install Supervisor
Clint Hershey
HVAC Technician
Ryan Lord
HVAC Technician
Dave Yakutchik
HVAC Technician
Michael Schnee
Call Centre Manager
Doug Schnock
Warehouse & Parts
Tom Jantzi
Sheet Metal Mechanic
Gord Kechnie
Sheet Metal Mechanic
Sarah Preikschas
Install Coordinator
Tyler Cross
HVAC Technician
What We Do
Why Choose Us
400
INSTALLS PER YEAR ON AVERAGE
1000
SERVICE CALLS PER YEAR ON AVERAGE
5-STAR
REVIEWS FROM OVER 440 SATISFIED CLIENTS
Guarantees & Warranties
No Regret Repair
If you need to purchase a new furnace or air conditioner within 14 days after your repair, we can deduct the full or partial cost of your repair from the purchase price.
Cross Advantage Program
Our advantage program works within your heating or air conditioning warranties, provides regular maintenance, and helps detect small problems before they turn into big headaches.
Manufacturer Warranties
We offer products from many reputable manufacturers who warranty their equipment. We will make sure you have all of the information you need specific to your product.
Free Consultations
Our no-stress, no-obligation consultations are a free conversation between you and our team. We will help you determine your best solutions for heating and air conditioning.
Awards
Testimonials
Absolutely one of the best companies I have ever dealt with! I can’t say enough. From customer service (especially!), to the technicians (also amazing Clint especially). Fair pricing. Everything great. If I could give them 6 stars, I would.
Viki Johnson
Cross heating and A/C installed a UV and water filtration system for us in a professional and timely manner, this is the third time we used Cross heating and AC from furnace and hot water heater install as well as AC unit earlier this year. We will continue to use there services in future.
David Muncey
Cross Heating did a fantastic job with my AC installation. From the initial estimate visit through to the finished job, their staff were attentive, mindful of COVID protocols while in our home, and the whole process was efficient and stress-free. Highly recommend their services!
Lesley Bell
Cross heating came quickly to my rescue when I needed it the most. I’m way too independent and can feel vulnerable calling repair companies but Cross heating has a great team that is friendly with a wide range of knowledge and experience. I can enjoy my new tankless water heater in peace, and have comfort knowing that if I have any problems they will send a team out right away.
Erin Dyksterhuis
Great experience. From the quoting process to the final installation. A new furnace, hot water heater and water softener installed. Each step of the way the guys showed up when they were supposed to, did exactly what they said they would and some. Then they left the site spotless. I would recommend them anytime.
Barry Dowling
Our Location
Visit Us
We have 3 locations to serve you in Waterloo, Listowel, and Hanover. Our friendly technicians are available to meet your heating and cooling needs.
Hours of Operation
Monday - Friday: 8am - 7pm
Saturday & Sunday: 10am - 5pm
- Water Treatment
- Water Softeners
- Water Filtration
- Water Purification
- Indoor Air Quality
- HRV/ERV
- Air Filtration
- UV Purifiers
- Humidifiers / Dehumidifiers
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Hanover
- 214 10th St #3
- Hanover, ON N4N 1N7
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P: 519-506-2123
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Waterloo
- 483 Conestogo Rd Unit 1B
- Waterloo, ON N2L 4C9
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P: 519-492-1920
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Listowel
- 813 Main St W
- Listowel, ON N4W 1B4
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P: 519-291-9973