Providing comfortable homes for families in our community since 1987

“We contacted Cross to have maintenance completed on our furnace. The technician arrived as scheduled and was very friendly and informative. After the maintenance was completed, they reviewed everything with us and let us know that our furnace was in great shape and nothing was needed in the immediate future. They did provide an option to optimize the function of our furnace which was appreciated! I would highly recommend Cross. They’re very professional and we’re very pleased with their service from start to finish.”

“The Cross Heating & Air Conditioning technicians arrived on time and were friendly. They did a top-notch job for us and made sure that I understood everything before they left. I would recommend Cross Heating & Air conditioning to anyone in Kitchener-Waterloo.”

“A little while ago, I had a quote done to replace our furnace. They were very prompt and efficient. The technician came to our home and he was very professional and courteous. He went over everything with me and made sure he answered all the questions I had. His work was actually quite thorough. And when everything was said and done, he sat at my kitchen table and printed all the quotes I requested for the different furnaces. Would be nice if everyone took the time to do this with all their customers. Thank you, much appreciated.”

“A few weeks ago, our furnace stopped working in the middle of the night. We had another company out to inspect it and they couldn’t figure out what was going on. So I called Cross Heating and they had a service technician to our house in 10 minutes! The technician didn’t leave until he got it figured out and it’s been great since! Also very reasonably priced! They changed less than what the call-out fee was for the other company that couldn’t even figure out what was wrong. 5 stars from us. We will definitely be using them again!”