BE GREEN & STAY COMFY WITH A HEAT PUMP
Heat pumps warm, and cool, your home using electrical energy instead of fossil fuels. Cross is the nation’s leader in heat pump expertise, selected to develop heat pump sizing guidelines with the Government of Canada.
So we’ll make sure your heat pump is the perfect size for your home, energy-efficient, and qualifying YOU for home energy rebates.

The Canada Greener Homes Grant puts money in your pockets when you convert your home’s heating to a heat pump!


Why Get a Heat Pump?
A heat pump helps regulate the temperature of your home, working with your furnace, air conditioner, and other geothermal systems to provide you with just the right temperature.
There are many benefits to installing a heat pump in your home, including:
- Lowering your utility bills, especially if you use electric heat
- Converting the coldest air into warmth
- Converting hot air into cool air
- Creating comfortable temperatures in your home quickly
- Programming operating cycles to work for your preferences
- Regulating the temperature across all rooms in your home
- Choosing different temperatures room to room
- Connecting to new or existing ductwork

Find Your Solution
If you have been searching for a way to increase or improve the efficiency of your heating and cooling unit, installing a heat pump may be your solution.
Our expert technicians at Cross Heating & Air Conditioning will work to ensure you are making the best decision for your home, providing you with steady warming and cooling solutions for every room.
Mini Split Heat Pumps
Don’t have the ductwork in your home to accommodate a traditional furnace or air conditioner? Mini split (ductless) heat pumps may be your ideal solution to keeping your home warm in the winter and cool in the summer.
Requiring no gas hookup or ducts in your home, these heat pumps have a low-profile design and won’t take a lot of work to install, making them perfect for condos, apartments, and extra rooms in your home.
Multi-Head Ductless Pumps
Choose the right temperature for your rooms. Need extra heat in your living room, but not in your bedroom? Multi-head ductless pumps help you achieve comfort throughout your home, depending on which room you’re using at the time.

What We Do

Why Choose Us
400
INSTALLS PER YEAR ON AVERAGE
1000
SERVICE CALLS PER YEAR ON AVERAGE
5-STAR
REVIEWS FROM OVER 300 SATISFIED CLIENTS
Guarantees & Warranties

No Regret Repair
If you need to purchase a new furnace or air conditioner within 14 days after your repair, we can deduct the full or partial cost of your repair from the purchase price.

Cross Advantage Program
Our advantage program works within your heating or air conditioning warranties, provides regular maintenance, and helps detect small problems before they turn into big headaches.

Manufacturer Warranties
We offer products from many reputable manufacturers who warranty their equipment. We will make sure you have all of the information you need specific to your product.

Free Consultations
Our no-stress, no-obligation consultations are a free conversation between you and our team. We will help you determine your best solutions for heating and air conditioning.

Awards





Testimonials
Absolutely one of the best companies I have ever dealt with! I can’t say enough. From customer service (especially!), to the technicians (also amazing Clint especially). Fair pricing. Everything great. If I could give them 6 stars, I would.
Viki Johnson
Cross heating and A/C installed a UV and water filtration system for us in a professional and timely manner, this is the third time we used Cross heating and AC from furnace and hot water heater install as well as AC unit earlier this year. We will continue to use there services in future.
David Muncey
Cross Heating did a fantastic job with my AC installation. From the initial estimate visit through to the finished job, their staff were attentive, mindful of COVID protocols while in our home, and the whole process was efficient and stress-free. Highly recommend their services!
Lesley Bell
Cross heating came quickly to my rescue when I needed it the most. I’m way too independent and can feel vulnerable calling repair companies but Cross heating has a great team that is friendly with a wide range of knowledge and experience. I can enjoy my new tankless water heater in peace, and have comfort knowing that if I have any problems they will send a team out right away.
Erin Dyksterhuis
Great experience. From the quoting process to the final installation. A new furnace, hot water heater and water softener installed. Each step of the way the guys showed up when they were supposed to, did exactly what they said they would and some. Then they left the site spotless. I would recommend them anytime.
Barry Dowling

Our Location

Visit Us
We have 3 locations to serve you in Waterloo, Listowel, and Hanover. Our friendly technicians are available to meet your heating and cooling needs.
Hours of Operation
Monday - Friday: 8am - 7pm
Saturday & Sunday: 10am - 5pm
Waterloo/Kitchener
- 483 Conestogo Rd Unit 1B
- Waterloo, ON N2L 4C9
Listowel
- 813 Main St W
- Listowel, ON N4W 1B4
Hanover
- 214 10th St #3
- Hanover, ON N4N 1N7