Heat Pump Services In Hanover, Listowel and Waterloo

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Heat pumps warm, and cool, your home using electrical energy instead of fossil fuels. Cross is the nation’s leader in heat pump expertise, selected to develop heat pump sizing guidelines with the Government of Canada.

So we’ll make sure your heat pump is the perfect size for your home, energy-efficient, and qualifying YOU for home energy rebates.

Why Get a Heat Pump?

A heat pump helps regulate the temperature of your home, working with your furnace, air conditioner, and other geothermal systems to provide you with just the right temperature.

There are many benefits to installing a heat pump in your home, including:

  • Lowering your utility bills, especially if you use electric heat
  • Converting the coldest air into warmth
  • Converting hot air into cool air
  • Creating comfortable temperatures in your home quickly
  • Programming operating cycles to work for your preferences
  • Regulating the temperature across all rooms in your home
  • Choosing different temperatures room to room
  • Connecting to new or existing ductwork


If you have been searching for a way to increase or improve the efficiency of your heating and cooling unit, installing a heat pump may be your solution.

Our expert technicians at Cross Heating & Air Conditioning will work to ensure you are making the best decision for your home, providing you with steady warming and cooling solutions for every room.

Mini Split Heat Pumps

Don’t have the ductwork in your home to accommodate a traditional furnace or air conditioner? Mini split (ductless) heat pumps may be your ideal solution to keeping your home warm in the winter and cool in the summer. A Mini Split heat pump is a type of heating and cooling system that is composed of two main components: an outdoor unit and one or more indoor units.

Requiring no gas hookup or ducts in your home, this mini split heat pump uses electricity to transfer heat between the indoor and outdoor unit, providing both heating and cooling for a specific area or room. These heat pumps have a low-profile design and won’t take a lot of work to install, making them perfect for smaller areas like condos, apartments, and extra rooms.

Choose the right temperature for your rooms. Need extra heat in your living room, but not in your bedroom? Multi-head ductless pumps help you achieve comfort throughout your home, depending on which room you’re using at the time.

A Multi Heat Ductless-Pump (also known as Multi Zone Mini Split) is a type of ductless heating and cooling system that allows for multiple indoor units to be connected to a single outdoor unit. Each indoor unit can be controlled separately, providing individual temperature control in different zones or rooms in the house.

A dual-fuel heat pump system combines an electric heat pump with a backup gas or oil furnace to provide efficient and reliable heating and cooling. This system is especially beneficial in homes that reside in areas with cold winters; as the gas furnace provides backup heating during extremely cold weather.

This system switches between the two heat sources depending on the outdoor temperature and the demand for heat, with the furnace kicking in when the temperature drops below a certain point.

Fully electric heat pump systems are highly effective and environmentally friendly for heating and cooling your home. These systems use electricity to move heat from one place to another, rather than generating heat; making them that much more energy efficient than traditional heating and cooling systems. This system can be either duct or ductless and is a more general-purpose heating and cooling system.

These heat pumps are designed to operate efficiently in extremely cold temperatures, making them ideal for colder climates like Ontario. The cold climate heat pump operates down to -30C providing reliable and efficient heating through the coldest winters. These systems also are highly efficient in the cooling mode, making them a great year-round heating and cooling system.

Why Choose Us







Guarantees & Warranties

No Regret Repairs Mean Less Guesswork When Choosing How to Proceed with Your Heating Repair or Replacement

No Regret Repair

If you need to purchase a new furnace or air conditioner within 14 days after your repair, we can deduct the full or partial cost of your repair from the purchase price.

Cross Heating & Air Conditioning Advantage Plan Offers Regular Maintenance and Discounts

Cross Advantage Program

Our advantage program works within your heating or air conditioning warranties, provides regular maintenance, and helps detect small problems before they turn into big headaches.

Cross Heating & Air Conditioning Manufacturers' Warranties

Manufacturer Warranties

We offer products from many reputable manufacturers who warranty their equipment. We will make sure you have all of the information you need specific to your product.

Free Heating and Cooling Consultations with Cross Heating & Air Conditioning

Free Consultations

Our no-stress, no-obligation consultations are a free conversation between you and our team. We will help you determine your best solutions for heating and air conditioning.



Our Location

Cross Heating & Air Conditioning Sales and Service Team

Visit Us

We have 3 locations to serve you in Waterloo, Listowel, and Hanover. Our friendly technicians are available to meet your heating and cooling needs.

Hours of Operation

Monday - Friday: 8am - 7pm
Saturday & Sunday: 10am - 5pm

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