Our experienced heat pump technicians have come up with this blog full of everything you need to know about heat pump maintenance, repair and service.
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A reliable heating and cooling system is essential here in Southern Ontario. That’s why many of your friends and neighbours, and maybe even yourself, have upgraded to a heat pump!
But what most people don’t know is how to keep their new equipment running as smoothly and efficiently as possible. So our experienced heat pump technicians have come up with this blog full of everything you need to know about heat pump maintenance, repair and service.
Cross Heating & Air Conditioning is here to take the stress out of home comfort. Our HVAC certified technicians are here to ensure efficiency and performance all year long!
How Our Weather Impacts Your Service Schedule
Did you know that weather and climate conditions can actually be one of the most influential factors in your maintenance and repair schedule?
Thankfully here in the Waterloo, Listowel and Hanover areas we have a somewhat mild climate. So this means that a twice yearly tune-up and equipment inspection is usually sufficient to ensure every component in your heat pump is working as it should.
The best time to schedule your heat pump maintenance is before the heavy lifting of winter and summer hit. So give us a call in early Spring or Fall to get ahead of the game!
Don’t Wait Until There’s Issues
Maintenance is just that, maintaining the performance of your heat pump. So prevent repairs and even worse, an unexpected replacement with a twice yearly tune-up!
Skipping your biennial maintenance appointment can quickly lead to reduced efficiency, higher energy usage and resulting bills, and small issues ballooning into larger problems.
Prompt Repairs For Immediate Solutions
Noticing an issue? Don’t just ignore it and hope it goes away. Prompt repairs are the key to your home comfort!
Signs That Your Heat Pump Needs Immediate Attention
- Inconsistent Heating or Cooling - If your heat pump is struggling to heat or cool your entire home evenly it's a sign that repair is needed. When you call Cross you can rest easy knowing our experienced repair technicians are ready to diagnose and address the issue.
- Frequent Cycling - If your heat pump is constantly cycling on and off, it could be an issue with a component overheating or even your thermostat settings. It could also be that your heat pump was sized incorrectly. Contact us today for your comprehensive repair evaluation.
- Increased Energy Bills - A sudden, unexplained increase in utility bills is another sign repairs are imminent. A struggling or inefficient heat pump has to work harder to heat or cool your home, driving up utility costs.
- Ice Buildup - Ice buildup in or around your heat pump could indicate a refrigerant leak, contact us today for timely repairs and quick refrigerant leak detection.
All these seemingly small issues can wreak havoc on your heat pump the longer they sit unaddressed.
The Cross Heat Pump Repair Process
Your comfort is our top priority. Our licensed, insured, full-service HVAC technicians have extensive experience repairing all types of home comfort systems, including heat pumps!
Evaluation
Every heat pump repair starts with a thorough system evaluation. If possible, we’ll begin troubleshooting over the phone to identify potential issues. If a visit is needed, our technicians will come directly to you, ensuring a prompt and efficient repair process. Before arrival, we’ll send a friendly call or text to confirm your appointment, so you know exactly when to expect us.
Once on-site, our expert technician will assess your home’s heating and cooling needs, inspect your heat pump, and take note of any concerns. Based on their findings, they’ll provide a customized repair plan tailored to restore your system’s efficiency and performance.
Recommendation
Your technician will present repair options tailored to your comfort, budget and system requirements.
Any questions you may have are answered transparently before any decisions are made. And once you’re ready we’ll finalize your preferred solution, schedule service and discuss payment plans.
Repair
Upon arrival, your technician will park appropriately outside, wear shoe covers, and take time to connect with you, answering any initial questions.
During your heat pump repair your technician will take special care to ensure a clean and efficient work space in order to give you the most professional and high-quality service possible.
They will carefully disconnect and repair your heat pump, taking special care to ensure all components are working properly and efficiently together.
After the repair is complete your heat pump will be reconnected to power and we’ll check in to ensure you’re delighted with the service and your system is running perfectly.
The Cross Advantage Program
And to ensure your heat pump continues to run its best, we recommend signing up for our exclusive Cross Advantage Program.
By signing up you’ll take the first step towards maintaining your equipment’s warranty, and your own peace of mind. Other benefits include:
- Semi-annual equipment inspections
- 1 year repair warranties
- Annual HVAC dollars
- 10% discount on repairs
- 20% discount on air and water filters
- Reduced service rates
- The most thorough maintenance services in Waterloo, Hanover and Listowel.
Keep your heat pump running it’s absolute best with a little help from Cross Heating & Air Conditioning. Call us today!
Our Heat Pump Training
Our experts are certified technicians who have been learning from the best. Our team receives training directly from the manufacturers of the products we offer, so we have the best understanding of everything we offer to you.
We’re also proud to have been acknowledged by Natural Resources Canada and the Government of Canada for our leading knowledge in air source heat pump sizing and design.
With over 30 years of experience, we’re known for delivering high-quality installations and service with exceptional customer satisfaction.
At Cross Heating & Air Conditioning, we prioritize your comfort and confidence.
