Enjoy Pure Water
Cross Heating & Air Conditioning will make sure you’re drinking, bathing, and cleaning with the highest quality water possible.Our expert technicians can help you find your water purification solutions to help remove additives, chemicals, and residue from your water.
We’re Proud to Partner with Novo
Cross is proud to install water purification systems manufactured by Novo Water Conditioning Products, an industry leader in efficiency, quality, and innovation.

High-Quality Products
Cross Heating & Air Conditioning carries the best products for your home, so you can rest easy knowing that our manufacturer-trained technicians put in quality systems that will stand the test of time.
Get water purification by Novo, a Canadian product that will make sure your home has the purest water possible.
Why Should I Purify My Water?
Water purification can help ensure the water running from your taps is healthy and clean, reducing the harsh effects of harmful water on your appliances and improving your overall life.
You may choose to purify your water to help:
- Improve the purity of your water and reduce residue
- Reduce your consumption of plastic bottles—drink straight from the tap
- Improve your skin and digestion by reducing harmful chemicals
- Get clean water without adding more chemicals
Types of Water Purification
Cross Heating & Air Conditioning is committed to providing you with several water purification options. These different types are made to suit your lifestyle and home needs.
The technicians and comfort advisors are here to answer any questions you may have and help you find the solution that works best for you.
Reverse Osmosis
Using a reverse osmosis water system only allows pure water to leave your taps. Reverse osmosis works by passing the water through an efficient membrane, reducing impurities and providing you with the best possible—and best tasting—water.
Ultraviolet Sterilization
Ultraviolet (UV) sterilization occurs where the water enters your home and is an increasingly popular method of water purification for people who have wells as their water source. The water is sterilized at the point of entry, ensuring an environmentally friendly, chemical-free, and low-maintenance way of purifying your water before it enters your home.
Point-of-Use Filter
An inexpensive way to purify the water coming out of your taps is to use a point-of-use filter. These types of filters attach onto individual taps to help reduce sediment and the odour of your water while improving taste. This type of water purification is useful if you don’t have many taps used for drinking or bathing.
Water Purification - What To Expect
Evaluation
When you book your water purification system installation with the experts at Cross Heating & Air Conditioning, we’ll confirm your appointment with a friendly, pre-arrival call or text before you meet your professional, prepared and ready to help Comfort Consultant.
During your evaluation your Comfort Consultant will explore your home’s needs, inspect your system and document any concerns or feedback.
They will then create a personalized solution for your home.
Recommendation
Your Comfort Consultant will present options tailored to your comfort, budget and system requirements.
Any questions you may have are answered transparently before any decisions are made. And once you’re ready we’ll finalize your preferred solution, schedule installation and discuss payment plans.
Installation
Upon arrival, our technician will park appropriately outside, wear shoe covers, and take time to connect with you, answering any initial questions.
During your installation your technician will take special care to ensure a clean and efficient work space in order to give you the most professional and high-quality installation service possible.
After installation, we’ll check in to ensure you’re delighted with the service and your system is running perfectly.
Discover the Difference
Your comfort and safety are our top priority at Cross Heating & Air Conditioning. Talk to our comfort advisors today about how water purification can help you lead a cleaner, healthier life.
What We Do
AIR CONDITIONERS
Keep your home cool throughout the summer months by making sure your air conditioner is working its best.
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Boilers
Keep your home warm and cut energy costs with boiler installations and repairs to ward off that Ontario chill.
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Water Heaters
Hot water you can count on every time you turn on the tap. We’ll help you find the right water heater solution for your home.
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Furnaces
Is your furnace equipped for winter? We do repairs, maintenance, and installations to keep your home comfortable.
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Indoor Air Quality
Find the perfect balance of quality air in your home with our wide range of products that will help you breathe easier.
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Heat Pumps
You can lower your utility bills and keep your home temperature comfortable with the help of our heat pumps.
Learn MoreWhy Choose Us
400
INSTALLS PER YEAR ON AVERAGE
2000
SERVICE CALLS PER YEAR ON AVERAGE
5-Star
REVIEWS FROM OVER 500 SATISFIED CLIENTS
Guarantees & Warranties
No Regret Repair
If you need to purchase a new furnace or air conditioner within 14 days after your repair, we can deduct the full or partial cost of your repair from the purchase price.
Cross Advantage Program
Our advantage program works within your heating or air conditioning warranties, provides regular maintenance, and helps detect small problems before they turn into big headaches.
Manufacturer Warranties
We offer products from many reputable manufacturers who warranty their equipment. We will make sure you have all of the information you need specific to your product.
Free Consultations
Our no-stress, no-obligation consultations are a free conversation between you and our team. We will help you determine your best solutions for heating and air conditioning.
Awards







TESTIMONIALS
Absolutely one of the best companies I have ever dealt with! I can’t say enough. From customer service (especially!), to the technicians (also amazing Clint especially). Fair pricing. Everything great. If I could give them 6 stars, I would.
Viki Johnson
Our Location
Visit Us
We have 3 locations to serve you in Waterloo, Listowel, and Hanover. Our friendly technicians are available to meet your heating and cooling needs.
Hours of Operation
Monday – Friday: 8am – 7pm
Saturday & Sunday: 10am – 5pm
