In today’s blog we’ll go over popular equipment types, the pros and cons of each, our industry leading heat pump installation and service process, and the importance of ongoing maintenance to get the most out of your investment.
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Cross is the heat pump installation leader in Southern Ontario! So if you’ve been looking for ways to increase efficiency and home comfort you’ve come to the right place. But before we get started, let's address why you're here. Just how much does a heat pump cost in Ontario?
In today’s blog we’ll go over popular equipment types, the pros and cons of each, our industry leading heat pump installation and service process, and the importance of ongoing maintenance to get the most out of your investment.
No matter the time of year, Cross is here for you with prompt, professional service, let’s dive in and get you more familiar with heat pumps with the 2026 buyers guide!
Heat Pump Equipment Options
How much does a heat pump cost in Ontario? Well the first step is determining the equipment you want.
Air-source Heat Pumps
Cross is proud to carry and service ducted and ductless cold climate heat pumps from a variety of the most trusted brands. These heat pumps are designed to function effectively and efficiently in lower temperatures. Making them a great choice for southern Ontario homeowners.
Pros
- Dual-functionality
- Cost-effectiveness in comparison to geothermal options
- Versatility
- Quiet operation
- Lowering your utility bills, especially if you use electric heat
- Creating comfortable temperatures in your home quickly
- Programming operating cycles to work for your preferences
- Regulating the temperature across all rooms in your home
Cons
Standard heat pumps may experience a slight drop in efficiency during very cold winter weather, making the units must work harder to heat the air.
Dual Fuel or Hybrid Systems
Hybrid systems use a gas furnace paired with an outdoor heat pump unit for improved efficiency and performance year round.
Geothermal heat pumps are another option available in the market, but it’s important to note that we don’t install these models at Cross, we only provide maintenance or repair services.
Pros
Dual Fuel heat pumps are especially beneficial for homes in extremely cold climates, where your forced air furnace provides reliable back up heating when temperatures drop to -30 and beyond.
Cons
Dual-fuel or hybrid systems come with a higher upfront cost, and more specialized maintenance needs. Plus, because they are directly reliant on your furnace, if there is an issue with one piece of equipment, there is an issue with the entire system, which can mean that repair costs are also higher. These heat pump systems can cost anywhere between $12,000 - $21,000 depending on the size of the equipment you need, efficiency ratings and warranties.

The Cross Installation Process is the Best in the Business!
The expert heat pump technicians at Cross always strive to provide you with the best installation service available. And we’re here to help you make the best equipment decision for your home. Here’s what to expect when you call us in:
Evaluation
The first step to a successful installation appointment is making you feel comfortable! We’ll always confirm your appointment with a friendly pre-arrival text message before you meet your Comfort Consultant.
During your in-home evaluation, your Comfort Consultant will explore your home’s size and comfort needs, inspect your current system, and highlight any potential issues that may arise during installation.
Recommendation
Your Comfort Consultant will present heat pump options specifically tailored to your comfort, budget and system requirements.
Any questions you may have about your equipment or the installation process will be answered transparently and with as much detail as possible. Once you’re ready, we’ll finalize your preferred equipment option, schedule your installation on a date and time that works for you, and discuss payment options.
We’re proud to provide comprehensive financing options through FinanceIt to help you get your new heat pump installed faster than you thought possible!
Heat Pump Installation
When they arrive, your installation technician will park appropriately outside and ensure their shoes are covered before entering your home. They will greet you politely and take the time to answer any initial questions you might have about your new system.
During the installation itself, your technician will ensure a clean and efficient workspace in order to give you the best service experience possible. After installation is complete, we will do a complete workmanship check and ensure you are happy with the service and that your system is running smoothly.

Get The Most Out of Your New Heat Pump With Regular Service
We understand that a reliable heat pump is essential for year round comfort. That’s why our team goes beyond installation to deliver the best repair and tune-up solutions for maximum efficiency and long-term performance.
With fully stocked service trucks and experienced technicians that really know your equipment, you’ll rest easy knowing that your heat pump is in good hands.
We’re proud to offer scheduled and emergency repairs for heat pumps, complete with upfront, easy to understand pricing. Every repair is backed by our 90 day warranty and 100% satisfaction guarantees.
We even offer ongoing maintenance to catch small issues before they become big problems. When you sign up for the Cross Advantage Program, you’ll enjoy:
- 1-year repair warranty
- Annual HVAC Dollars
- 10% discount on future repairs
- 20% discount on air filters
- Reduced service rates
- Product warranty protection.
Give us a call today to learn more or to sign up!
Don’t delay, if your heat pump is in need of a little TLC, give us a call today!
Investing in a heat pump is one of the smartest ways to boost your home’s efficiency, year-round comfort, and overall value. Whether you’re interested in the versatile, quiet operation of an air-source heat pump or the robust performance of a dual-fuel hybrid system, finding the right solution starts with expert guidance.
So call Cross Heating & Air Conditioning today! Don’t leave your home comfort to chance. let’s take the first step toward a more efficient, comfortable home together!



